Safety

Meter Reader Safety –

On an average day, our meter readers visit about 5,000 homes and businesses in our natural gas and electric service area. And, each day, some may have unfortunate encounters with family pets; some will require medical attention.

We understand that pets are just being loyal and protecting their turf. But, that loyalty can cause you a lot of hassle. If your pet blocks access to your gas or electric meter, you might get an estimated bill. If your pet bites one of our meter readers, it could get impounded for medical tests.

You can avoid a lot of inconvenience and, at the same time, help us serve you more efficiently by following a few simple tips:

• Try to be aware when we will be reading your meter and take special precautions around that time. You can estimate when we will be at your house by just looking at the “Reading Date” entry on your utility bill. We’ll read about the same day each month. Secure dogs well away from your meter(s) and place their food and water away from the meter, too.
• In general, try to give us clear access to your meter(s). Pets are the most hazardous obstacle, but not the only ones. Please avoid hanging ropes and garden hoses around the meter. Trim bushes, shrubs and large flowers so they don’t completely cover the meter. Remember, if we can’t get to your meter, we’ll have to estimate your bill.

Cheyenne Light has an obligation to provide accurate billing. Obtaining actual meter readings is the first step. While Cheyenne Light respects your property and pets, we trust you can respect our requirement to access the meters on your property. Our meter readers appreciate your cooperation.