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Customer Information
For new or existing residential customers - this 20 page, full
color booklet provides a variety of information. Designed to be
a reference manual, this book includes a variety of topics such
as starting/stopping service, how to read energy bills, payment
options, energy assistance programs, and safety. |
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Bill Payment Options
Tri-fold brochure that explains various options for bill payment.
Includes information about Paid by Bank,
Levelized Billing, Pay Stations, Drop Boxes, and LIEAP.
Also included is an enrollment form for Paid by Bank and
Levelized Billing. |
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Understanding Your Electric and Gas Bill
This tri-fold brochure provides information about the details
found on your monthly energy bill. Measurement, rate codes
and meter information, billing period, account status, service
and facility charges, cost adjustments, franchise fees, and taxes. |
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Levelized Billing
This double sided card explains the Levelized Billing
option and includes a customer enrollment application. |
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Understanding Therm Billing
This tri-fold brochure explains the method of selling gas based
on the energy content (in dekatherms). Measurement, Energy
Content, and Billing. |
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Renewable Premium Program
This tri-fold brochure explains the Renewable Premium
Program and includes a customer application for purchase. |
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Energy Savers - Saving Energy & Money at Home
This booklet is produced by the U.S. Department
of Energy. It is appropriate for electric and gas customers.
Also available for download in either English or Spanish
from the DOE web site. |
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More Than 100 Ways
to Improve Your Electric Bill
This 19 page booklet is produced by the Edison Electric
Institute. It includes a variety of low or no-cost tips for
saving electricity. Includes information about insulation,
air conditioning, Energy Star appliances, water heating,
and lighting. |
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